User comment:
I used Bloomex 's services recently to get flowers delivered to my girlfriend's workplace. The delivery was supposed to be made in the morning, however it got pushed to the afternoon, and the flowers reached her right before she was about to leave from work. Needless to say, she was extremely happy to receive the flowers and my note.
Cons:
1. Lack of customer service agents. Telephone operators were never available, and online reps were available only 1 out of 5 times that I needed them.
2. Delivery time is not guaranteed as they claim on their website, even if you order on time.
Pros
1. The delivery WILL be made.
2. It is extremely easy to order online.
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