Bloomex Complaint

Bloomex Complaint

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Bloomex is TERRIBLE - Bloomex


I ordered flowers in advance for my mom's birthday. I received a confirmation email saying they would be delivered on July 8th between 12 and 5 pm. Today is July 9th and she hasn't received them. When I contacted them via the online chat, they said my mom's address was outside the local delivery area and the flowers could not be delivered until July 11th. WOW. I am extremely disappointed because I wanted to surprise my mom with flowers for her birthday. I have requested a full refund but who knows if/when I will get it. The customer service for this place is atrocious - during the online chat, it took them about 10 minutes to even type a response to my questions and they didn't even bother to apologize for their mistake. I will NEVER use this service again.


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Comments


Faran says: (2 months ago)
 0
Bloomex customer care their service is pathetic. After placing an order i contacted chat representative just to ensure that my order delivery and they ensured that it will deliver on time.

But later it was not delivered




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