Bloomex Complaint

Bloomex Complaint


Bloomex "designer bouquet" is a sad disappointment - Bloomex flowers

I ordered a $60 Mother's Day "Designer Collection" Bouquet for my mother. The website photo showed a beautiful large bouquet of roses, mini roses, and assorted other flowers.

The bouquet delivered was about 1/4 the size, had one rose and a few daisies and two lilies and greenery. It looked nothing like the bouquet ordered, it was not the same size (volume of flowers depicted) nor were the flowers remotely of the same quality.

I spent hours only online waiting for their Live Online Support with no resolution, and their email responses were likely from a robot, as they just kept quoting the bouquet description, with no response to any of my comments or questions.

I sent in photos of the website bouquet and the one delivered as evidence of the stark difference between one and the other.

Clearly this site never expects the person ordering to actually see the flowers, as the difference between what is ordered and what is delivered is extreme.

For the money paid I could have purchased a huge bouquet locally, and next time I will as Bloomex is clearly deceptive in the way they advertise their products and their guarantee is garbage.

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