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Bloomex Complaint - Failed To Deliver The Flowers, On Valentine's Day 2015. - Bloomex
Bloomex Complaint

Bloomex Complaint

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Failed To Deliver The Flowers, On Valentine's Day 2015. - Bloomex


I placed an order on the 10th. of February 2015, with a delivery date for the 12th., to my friend, near Halifax, Nova Scotia. I received confirmation on the 10th that my Visa payment was accepted and my order number is 1783844.
I
The flowers weren't delivered as as arranged, so I called their helpline on the 12th and also on the 13th. I was told on both occasions that it would be investigated and that I would receive a call back. Return calls from customer service did not happen.

What a major disappointment it has been dealing with Bloomex . Valentine's Day has come and gone. No flowers were received by my friend, Christine.

I just shake my head on how BloomEx could have screwed up so badly on a simple procedure.

I will not be paying for my order and I will explain to Visa as to why. They supposedly have a guarantee to delivery on time but they failed to so.

Harold Feiertag
2015-02-15


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