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Bloomex Complaint - Left flowers on doorstep with no attemp to contact homeowner - Florists
Bloomex Complaint

Bloomex Complaint

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Left flowers on doorstep with no attemp to contact homeowner - Florists


On December 24th sometime after 3:00 my order was left on the front doorstep of my delivery address with no attempt to contact the home resident. This is embarrassing for your company and embarrassing for me as I chose to use your service. There WAS NO ATTEMPT TO EVEN CALL THE RESIDENT OF THE HOUSE AS SHE WAS HOME AND HAD THE CELL PHONE WITH HER THE WHOLE TIME!

Unreal.


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Comments


BloomexPR says: (5 years ago)
 0
Hello,

Our flowers are delivered through CanPar, Purolator, or local couriers. It sounds as if your issue is with one of these companies rather than Bloomex. Generally they will make every attempt to reach the homeowner inside (usually by ringing the doorbell or knocking unless there are specific instructions to call ahead), but in any event, we are sorry that you weren't satisfied.

Reagrds,
Bloomex




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