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Bloomex Complaint - Mothers Day Bouquet
Bloomex Complaint

Bloomex Complaint


Mothers Day Bouquet

Worst customer service ever.

I wanted the pink wink bouquet and a card delivered to my mom on Mothers day, between 9-12. In total, my order came up to 80$, a reasonable price to pay for reminding my mom of how special she is to me. Welllllllllllll, the wrong bouquet was delivered, and at 1pm... Then I was told that the correct bouquet would be delivered to my mom the following day, which never happened. It took several days of me attempting to contact bloomex (via phone and email) before receiving a response. My mom finally got her bouquet yesterday (a week and a half later), she sent me a picture thanking me and to my surprise, 90% of the flowers aren't even open yet? In the midst of all this, I was told I would be refunded the 20$ for early delivery...they refunded me 3.99$...?

I'm a reasonable person but the service I asked for was NOT delivered...not even close. I didn't get my moneys worth, I didn't even get an apology.

A full refund would be greatly appreciated, though I doubt that'll ever happen.

Never been so disappointed!

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