Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Bloomex Complaint - Order Complaint - Mixed Roses and 3 Happy birthday balloons
Bloomex Complaint

Bloomex Complaint

ADVERTISEMENT

Order Complaint - Mixed Roses and 3 Happy birthday balloons


I have tried to contact your office on several occasions and no one has called me back. I purchased these items yesterday, Monday August 24, 2009. I ordered three happy birthday balloons and received a GET WELL balloon, which is not what I ordered. The other balloons that I received are already flat and out of air. This was a horrible order for my fiances birthday and I am very embarrassed. I am very dissatisfied with the service I received and something has to be done about it. I read the comments that everyone else had on measuredup.com and they were not good rating for your company. If I would have read them a head of time I promise you, I would not have ordered anything from your company. That's the problem with technology no one wants to talk over the phone or face to face anymore and everyone is becoming lazy and very unprofessional. It makes you not want to do business online because of the lack of trust and honesty. And for this to happen, I don't think I want to order anything else online, because the pictures that you may place on your website can be very deceiving. I need someone to contact me as soon as possible. And I want to say thanks a lot for jacking up my day!!!!

--- On Mon, 8/24/09, wecare@ bloomex .ca wrote: From: wecare@bloomex.ca Subject: Live Help Transcript To: jones7780@yahoo.com Date: Monday, August 24, 2009, 8:02 PM Ivan : How May I help You? Ms. Jones : Question I have a complaint about the service I received today. My flower were delivered after 5:00 today when I was told that it would be there before 5:00PM. Then when the flowers got there the delivery guy forgot the balloons and had to go back and get them. I was very upset when I received this message. I'm in Tennessee and my fiance is in Florida and I was trying to surprise him and did not happen that way. This was not a good impression on the company. And I found this company online and decide to go with you all. I am not pleased with the service and really don't know if I would order from you all again. This was a very important occasion for me and it did not happen as planned. Order number (optional) Ivan : Thank you for informing us. I will inform our customer service manager about this as soon as possible and she will contact you by e-mail. Ms. Jones : Yes have her contact me by email and by phone please. Cause it seems as if I can talk to anyone on the phone and I don't quite understand that. So could you please have her contact me please. Ivan : ok, she'll contact you asap Ms.Jones : Alright Thank you


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Bloomex
SUBMIT a ticket
for Bloomex
WATCH videos
for Bloomex
More Bloomex Reviews and Complaints MORE reviews and complaints
for Bloomex

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Bloomex reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team