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Bloomex Complaint - TERRIBLE SERVICE & LATE DELIVERY
Bloomex Complaint

Bloomex Complaint

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TERRIBLE SERVICE & LATE DELIVERY


**BUYERS BEWARE** I ordered mother's day flowers for delivery ONE DAY earlier for mother's day. However, it never arrived on mother's day. I then immediately emailed them to stop delivery as there is no point in delivering the flowers AFTER mother's day. Then, this company delivered the withering flowers THE DAY AFTER i sent them the email (which is 3 days LATER THAN SCHEDULED) and insisting on charging me. You can NEVER get through to their customer service line and their sales would tell you they cannot patch you through to anyone in CS. I kept on pushing them for a refund then they told me "mother's day orders cannot be refunded". I mean seriuosly, first you didn't deliver them ON TIME. Then, you delievered them even when i told you NOT TO. I do not believe that i should have to pay for it. This company has caused me so much grief. Do not be like me. Do not order anything from them as they are a big rip off.


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Comments


NANMILA says: (3 years ago)
 0
I think this company should be shut down.

I tried inquiring about an order at after 4pm, when the delivery time is 12-5pm.

I wasn't rude nor swore and the operator disconnected the convo and banned me from being able to log into the Live Chat again.

Shocking.

This is NOT the first time they're done this. I should've learnt my lesson.

I have the Screenshots from the chat to take to the better business bureau.

TERRIBLE SERVICE! THEY SHOULD BE SHUT DOWN!




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