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Bloomex Complaint - Waste of time and money - Order No. 2068259
Bloomex Complaint

Bloomex Complaint

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Waste of time and money - Order No. 2068259


Purchased cake and flowers for birthday and firstly they gave the wrong tracking number. Kept trying to get the correct one on Live Chat and after waiting for a very long time, a CSR by the name of Samantha came up and had me waiting again for over 10 minutes. When I asked how much longer, she was quite rude so I closed the window on her.

When the items were received, the cake was rotting and inedible, the flowers were dried up and very few even though I had ordered the largest size. I took photos and emailed it to Bloomex who said they were sorry for the inconvenience and offered a re-delivery or a credit. Of course I asked for credit and only got $90 out of a charge of $142. When I emailed back asking where the full credit it, they refused to respond!!!

Very disappointed and angry at them!


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