Bloomex Complaint

Bloomex Complaint


bloomex never got flowers no customer service - Bloomex

DONT USE BLOOMEX !!!!I just have to rant. So I paid a lot of money to get flowers to my grandma in the hospital. I paid a lot more money to ensure they were delivered on Friday. They were not delivered. I have called about 40 times. I have live chatted and emailed about 30 times. No one will help me. No one will tell me where her flowers are or why they were not delivered or when they will be delivered. I am so beside myself that I can't be there with my grandma while she's alone in the hospital but I can't even get her flowers to her. I used Bloomex who is supposed to be the number one flower company. They offer guaranteed delivery but they failed me. When you call you only get salesmen. They will not transfer you to a supervisor they just tell you you will get a response by email in 24 hours. I have messaged them on Facebook and on twitter many times and still nothing three days later. I just want my grandma to get her flowers. DO NOT USE BLOOMEX!!!

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