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Bloomex Support Ticket - Brutal Customer Service

Bloomex Support Ticket

Brutal Customer Service

Created By: brendadonner's Picture brendadonner Last Reply: BloomexPR's Picture BloomexPR
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: Customer Service Replies: 1

I had an on-line chat with Crystal Jan 5/09 regarding my dissatisfaction with an order I placed. We agreed she would get back to me upon receipt of photos. I did not hear back, so I e-mailed to follow up. I did not hear back, so I initiated another on-line chat. Michelle B had no interest in addressing my concerns due to the time elapsed even though I was not my fault that Crystal never responded. My request is for a full refund.


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BloomexPR says: (9 years ago)
 0
We are terribly sorry that you have not had a pleasant experience with Bloomex. Bloomex takes great pride in our products and services. Please contact us at feedback@bloomex.ca with your order details, and we will be happy to rectify this issue for you.

Bloomex Quality Assurance



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