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Bloomex Support Ticket - Confirmation #920023

Bloomex Support Ticket

Confirmation #920023

Created By: SDimil's Picture SDimil Last Reply: SDimil's Picture SDimil
Priority Level: [Emergency] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: Customer Service Replies: 0

The above order (confirmation #920023) was undelivered and based on conversation with one of your customer service reps (Anca)a fresh order was to be delivered on Monday December 7. It is now Tuesday and the flowers have yet to arrive! I have tried calling customer service and leaving messages, but no one has deemed it necessary to reply. I have sent emails outlining my complaint, but again, no reply. I have tried using your live chat, but no operator is ever available (even during the posted times when they should be online). Basically, I have no flowers, no email replies, no phone replies.. there seems to be a pattern in your service .. or should I say .. lack of service!

Please call me by 12:00 noon today, or I will have no recourse but to cancel payment. I can be reached at 647-297-7342. This is about the tenth time I have left a number. Please make this a priority!

Sincerely

Silvia.


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