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Bloomex Support Ticket - Ottawa Ontario - Flower Delivery

Bloomex Support Ticket - Ottawa Ontario

Flower Delivery - Colorful Garden

Created By: Leiann's Picture Leiann Last Reply: kuma0265's Picture kuma0265
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: Customer Service Replies: 1
Product: Colorful Garden

My husband and I ordered "Colorful Garden" to be delivered Mothers Day. Order #1712024. We ordered May 10th wanting them to be delivered the 12th and were told they would deliver them that day since Mothers Day would be so busy. We were fine with that. Well, its the 14th and she still hasn't gotten them. Live chat only got us someone telling us that "Mothers Day is very busy, be patient", then "I can do nothing more". That's it. Cant get through on the phone. Starting to think we were stolen from! If you don't get what you pay for, and a business won't speak to you about it.....that's theft!!!! Looks like I'm not the only one with complaints. I will give this a few days for you to resolve, If not, I will be sending out mass emails to the over 2,000 people within my company, everyone I know on facebook, then will ask them to do the same. Word of mouth can damage a company and it looks to me like I am one of many disappointed customers.


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kuma0265 says: (4 years ago)
 0
I have been through a similar experience and agree with you - it's theft!



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