Bloomex Complaint
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WANT A HEADACHE ? Shop Bloomex.ca - BLOOMEX.CA
I'm feeling rather sick just reading these complaints now. I'm in the middle of waiting for customer service to respond to my email. My grandmother is 100 years old today. I ordered online, flowers, vase and card and chose the option to have them arrive before noon today. It's currently 5:30 and there still hasn't been a delivery made. I want to scream.
I connected to live chat and in the 15 minutes it took, I'm no further with an answer than I was an hour ago. I was simply told they will look into it and will get back to me by email. I asked about the additional charge I paid to have them delivered before noon and did not receive a response. I have just finished emailing their office and haven't so much as gotten an auto response to confirm they've received my email inquiry. My next step is to contact them by telephone. All this to have a simple service fulfilled.
I connected to live chat and in the 15 minutes it took, I'm no further with an answer than I was an hour ago. I was simply told they will look into it and will get back to me by email. I asked about the additional charge I paid to have them delivered before noon and did not receive a response. I have just finished emailing their office and haven't so much as gotten an auto response to confirm they've received my email inquiry. My next step is to contact them by telephone. All this to have a simple service fulfilled.
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Review Rating: 1 out of 5
Reviewed By: hdonov1
Company: Bloomex
Product: BLOOMEX.CA
Date Added: 10 years ago
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